Tag Archives: honda odyssey

Dear Mobility Van

Dear Mobility Van,

You are the bane of my existence, the mean girls to my Lindsay Lohan character, the Gargamel to my Smurfs. What I’m getting at here is that there’d be no show without you, but wow do you suck.

To be fair, it’s not just you. It’s the entire company we bought you from: Mobility Works. They have mastered neither customer service nor maintenance, and they appear to be confused by social media.

Your door has been broken for many months now, but Mobility Works claims that only half of the door is covered under their warranty, and the rest is Honda’s problem. So, as though following some weird suggestion by a modern day King Solomon of car parts, they fixed only the bottom of your door. We called Honda to see about getting the top part fixed. You know, so the door would work. Honda said they would need the car for at least 2 to 3 days to fix the problem. Mobility van, as much as I dislike you, I do recognize that I can’t spend 2 to 3 days without you. So the door continues to need a manual push. But isn’t it great that the bottom part is fixed?? Read More>

Car Talk

Yesterday, our van broke. Scarlett had just finished her first gymnastics class, and we were all loaded up and ready to rush back to school, so that I could meet Rob for our parent-teacher conference. Everything seemed fine at first. The ramp folded up, but then the sliding door refused to close. After ten minutes of trying—and growing increasingly late for our meeting—I decided we would just drive with the door partially open.

Scarlett was nervous that the police were going to pull us over, but I was mostly concerned with the constant high-pitched screeching that accompanied us for the four-mile ride. At a stop light, the man in the next car leaned over, and said, “Your door is open.”

“We know,” I nodded, too annoyed by the ringing in my ears to muster up a smile. That was when Scarlett decided to see if she could make the exact noise the car was making. It turned out she could. Read More>